Terms of Use & Privacy Policy

Data Collection

We collect Personal Information with the consent from our clients for the of the provision of physiotherapy services. Personal Information includes, but is not limited to, the following:

  • Names, addresses and contact details

  • Medical information

  • Veterinary information

We may collect your Personal Information directly from you including, but not limited to:

  • Information you provide in our information consent form

  • During the course of providing services to you

  • Our website contact form

We may also collect data while you are visiting our website. These include:

  • Analytics: this website collects personal data to power our site analytics, including information about your browser, network, and device, web pages you visited prior to coming to this website and your IP address. This information may also include details about your use of this website. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

  • Cookies: this website uses cookies and similar technologies. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

Data Storage

We may store your Personal Information in various forms including paper records, electronically and visually (photographs and videos). We ensure that reasonable steps are taken to maintain the security of your personal information.

Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access - you have the right to ask us for copies of your Personal Information.

  • Your right to rectification - you have the right to ask us to rectify Personal Information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - you have the right to ask us to erase your Personal Information in certain circumstances.

  • Your right to restriction of processing - you have the right to ask us to restrict the processing of your Personal Information in certain circumstances.

  • Your right to object to processing - you have the the right to object to the processing of your Personal Information in certain circumstances.

  • Your right to data portability - you have the right to ask that we transfer the Personal Information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at via the contact form if you wish to make a request.